1. The primary guest must be at least 18 years of age to be able to check-in the hotel.
2. It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Driving License, Voter ID Card, and Passport. Without valid ID the guest will not be allowed to check-in.
3. PAN cards are not accepted as a valid ID card.
4. Maximum up to 6 Adults shall be permitted in One Apartment.
5. Two extra mattress will be provided per apartment complimentary.
6. All children are welcome.
7. Stay of Children up to 6 years of age are complementary without the use of extra mattress. Breakfast charges shall be applicable for the child.
8. Complimentary Homely breakfast shall be provided to 4 Guest per Apartment, Breakfast charges shall be applicable for additional guests.
9. Pets are not allowed in the hotel premises.
10. Smoking shall not be permitted in the Rooms.
11. Should any action by a guest be deemed inappropriate by the hotel, or if any inappropriate behaviour is brought to the attention of the hotel, the hotel reserves the right, after the allegations have been investigated, to take action against the guest.
12. A discounted booking cannot be modified. In case of early check-out for such a booking, no amount will be refunded.
13. Guests shall be liable for any damage, except normal wear and tear to Hotel asset. Guest shall keep the Hotel room in a good condition and maintain hygiene and cleanliness.
14. Unmarried/unrelated couples shall not be allowed to check-in. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at the time of check-in.
15. Hotels may deny check-in to guests providing ID proof of GOA itself.
16. Certain policies are booking specific and are informed to the customer while making the booking.